Twitter has announced that it has introduced a new emoji to its platform. The new emoji was specifically launched for users who intend on discussing Africa Day on Twitter.

East Coast Radio has announced that it has made changes to its presenter line-up. The station says that it has been investing in market research and has been using those findings to evolve as a contemporary radio station and to improve the listener experience. The line-up changes come with the announcement of its new drive show.

Enterprise search engine optimisation (SEO) is a tool that can help large businesses increase revenue and drive more traffic to their sites. But, how does it compare to traditional SEO methods? Let’s find out.

Shift Impact Africa has announced that it will convene a virtual summit from Tuesday, 2 June to Friday, 5 June. The summit aims to see business leaders from across Africa discuss their companies' responses, identify approaches that are working and learn how to create social impact in a time of crisis.

Those previously hiding in the dark of old-school PR — and getting away with it — have been firmly dragged into the sunlight of creative PR campaigning in 2020, says Ima Peter, Cheil Group account director on Samsung.

Hoorah Digital has announced that Reagen Kok, who joined the ranks less than three months ago as group executive of client partnerships, has been promoted to managing director.

Slow customer service is the bane of any online business, says the team at The Website Group. The team says that study after study has shown that when customers are forced to wait for hours on end to get a response, the business suffers a decline in sales revenue.

Facebook has announced the launch of Facebook Shops, a feature that aims to make it easy for businesses to set up a single online store for customers to access on both Facebook and Instagram. Facebook says that it wants to give people a place to experience the joy of shopping versus the chore of buying. 

Convenience is a ‘must’ for all brands if they want to stay relevant in today’s fast-paced world. This is because consumers are actively looking for a great user experience when doing their shopping.

The PRISM Awards, which are focused on the public relations and communications industry, took place on Friday, 15 May in a short online segment. The '25 Reasons to Believe in South Africa' won a Bronze PRISM Award in the Publications category.